Pricing
Our prices are very competitive and we are always up front and honest when quoting. If a job requires extra parts or materials we will discuss it with you before continuing work, to make sure you are fully informed about any extra costs. For a free estimate or comprehensive quote, please contact us.
All prices given for estimates & quotations will be subject to VAT at the current rate.
We make things a little easier when it comes to payment. We accept all major credit & debit cards. Our other payment options are by cash or guaranteed cheque.
Terms & Conditions
We are now pleased to offer our service either on a half or full day basis excluding emergency works. We would appreciate that you abide by our strict terms & conditions as set out below:-
- Our full working day is from 08.00 - 17.00 with a 1 hour break. Monday - Friday. (24/7 emergency available.)
- Our half day is from either 08.00 - 12.00 or 13.00 - 17.00. Monday - Friday. (24/7 emergency available.)
- Work is generally started by entering in a contract either by a written estimate, quotation or verbally over the telephone or in person. Emergencies generally are by way of a verbal contract.
- A minimum cost of 1 hour will be charged for any diagnosis work undertaken. Our half hourly rate is charged thereafter, no guarantee can be made to diagnose the problem within the hour.
- All emergency issues need to be paid to our engineer upon receipt of our invoice. we will allow 30 days for payment to be made.
- Late or non payments will be dealt with by our debt collection company and further charges will be applied.
- All prices for materials & labour will incur a VAT charge at the current rate.
- Our vans are fully stocked with materials, if however we do not have the correct part, any travelling time will be in your period of hire.
- A 20% surcharge is added on to any purchased materials.
- When we are starting any work, please have the area clear as any moving of furniture etc will be in your period of hire.
- We operate a customer booking system by appointment. If you wish to cancel any arranged appointment, please give us 24hrs notice otherwise a cancellation fee will be charged.
- On emergency work, we try our hardest to respond to and repair within the hour. If however you are out of our area, please be patient as we will respond in the fastest possible time.
- Viewing for quotations & estimates are generally free of charge with no obligation. We will arrange a time convenient to you including evenings & weekends.
We look forward to offering a service that is second to NONE......
© Copyright A.White
Plumbing Service Ltd 2005
